Our website address is: https://smartoutdoorinc.com/
When you submit our contact form, we collect the information you provide (name, email address, organization, phone number, and message) solely so that we can respond to your inquiry. This information is sent to us by email and is not stored on the website, sold, or shared with third parties.
Our website offers an optional chat assistant ("Trail Guide"). Conversations with the assistant, along with the IP address they originate from, are logged so our team can respond to inquiries, improve the assistant's answers, and protect the service from abuse. If you choose to leave your contact details in the chat, they are stored and handled the same way as contact form submissions. Chat history in your browser is kept in session storage and is cleared when you close the tab.
With your consent, we use Google Analytics to understand how visitors use our site (pages visited, approximate location, device type). Analytics runs only if you click "Accept All" on our cookie banner; if you decline, no analytics cookies are set. IP addresses are anonymized. You can change your mind at any time by clearing this site's cookies in your browser, which will bring the banner back.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
We do not sell or share your personal data with third parties. Contact form submissions are delivered by email to Smart Outdoor staff only.
Contact form submissions are retained in our email only as long as needed to respond to and follow up on your inquiry.
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
For any privacy-related questions, contact us at info@smartoutdoorinc.com or (914) 227-8274.